One dispatch model. 100+ countries.
Trivora provides onsite engineering capability across more than 100 countries. Work is requested, scheduled and tracked through one central point of coordination, while delivery is carried out by engineers who are local to the site.
The result is genuinely local support — the right language, the right working hours, no international travel cost — with the reporting discipline and single point of contact of a centrally managed service.
Local field engineers coordinated through centralised service management — consistent delivery in every country you operate in.
Engineers dispatched to site against defined response windows, with skill matching by technology and task.
Remote-directed onsite assistance for data centres and unmanned sites, working to your remote team's instructions.
Diagnosis, hardware replacement, installation and commissioning, with parts logistics coordinated in parallel.
Pre-deployment surveys, photographic evidence and completion documentation for every visit.
Consistent service quality across all territories
No need to contract and manage vendors country by country
Reduced downtime through faster local attendance
One consolidated view of global field activity
Tell us about your requirement and we will come back with a proposed approach for Global Field Services.