Global IT Services 100+ Countries 24×7×365 Multilingual Service Desk

United Kingdom

IT Logistics

The right part, in the right place, before it is needed.

Response times are a logistics problem as much as an engineering one. Trivora positions critical spares close to the sites that depend on them and moves parts on same-day and next-day timescales when they are required.

The service runs in both directions: parts out to site for installation and replacement, faulty units back through reverse logistics for repair, replacement or certified disposal.

Ideal for

  • Hardware maintenance and OEM support contracts
  • Retail, logistics and branch estates
  • Organisations with critical uptime requirements
CAPABILITIES

What the service covers.

Forward stock locations, warehousing and same-day/next-day parts movement supporting global SLAs.

Forward stock locations

In-country and in-region stock holding positioned against your site footprint and SLA commitments.

Warehousing & inventory

Parts warehousing, critical spare management, stock level monitoring and inventory reporting.

Deployment & delivery

Same-day and next-day parts delivery, courier management and coordinated engineer attendance.

Reverse logistics

Equipment collection and returns, repair and replacement logistics, and onward flow into ITAD.

WHAT'S INCLUDED

Scope of delivery.

  • Global spare parts logistics
  • Forward stock locations (FSL)
  • Critical spare management
  • Inventory management
  • Same-day / next-day delivery
  • Courier & reverse logistics
  • Equipment collection & returns
  • Repair and replacement logistics
OUTCOMES

What changes for you.

01

SLA response targets supported by real stock positioning

02

Less downtime waiting on parts

03

Full visibility of spares inventory and consumption

04

Closed loop from failure through to disposal

INQUIRY

Request a consultation.

Tell us about your requirement and we will come back with a proposed approach for IT Logistics.

PHONE +44 7848493933
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